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Returns Policy

  • Faulty or Incorrectly Shipped Goods: If you receive a faulty or incorrectly shipped product, please notify us within 7 days of receipt. You can return the item within 30 days of purchase for a full refund. The product must be in its original condition.

  • Decorated Garments: We do not accept decorated or cord-changed garments for return.

  • Unwanted Goods: You can return unwanted goods within 30 days of purchase, but a restocking charge of 20% will be applied, and you will have to get the goods back to us at your own expense.

  • Clearance Items: Please note that clearance items are non-returnable and non-refundable.

  • Sample Pack Garments: Sample pack garments can only be exchanged in the event of a fault.

  • If your return is urgent and you need a replacement, please call us at 01543 278 558.

    We hope this policy clarifies our approach to returns and refunds. If you have any questions or concerns, please do not hesitate to contact us.